Embracing Advanced Technologies: Key Takeaways From the 1LoD Asset Management Compliance Leaders’ Network

As asset management firms continue to face growing regulatory challenges, communications surveillance has become essential for maintaining compliance. The 1LoD Asset Management Compliance Leaders' Network held in NYC earlier this year highlighted how Artificial Intelligence (AI), Machine Learning (ML), and other advanced technologies are transforming communications surveillance - helping firms stay ahead in an increasingly complex regulatory environment.

Download the report for an in-depth look at the discussions from the event, including:

• Mapping the future of communications surveillance for asset management firms
• Leveraging AI and ML to enhance risk management

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The growing importance of communications surveillance

In today’s digital-first world, asset management employees rely on a diverse range of communication channels, including emails, messaging apps, and voice calls. This diversity, while improving efficiency, also poses significant compliance risks, as firms must monitor these channels to uphold regulatory standards. The challenge is further amplified by the sheer volume of data generated and the potential for suspicious or non-compliant activity to go undetected.

The challenge of monitoring multiple channels

As employees increasingly depend on various communication channels, firms need surveillance tools that can seamlessly manage these diverse data sources. This includes monitoring voice calls, emails, instant messaging, and other forms of digital communication. Integrating these channels into a unified surveillance system is essential to achieve a comprehensive view.

AI-driven tools make it possible to analyze multiple channels simultaneously, providing a holistic overview of an organization’s communications. This capability is essential for firms aiming to detect risks early and ensure compliance across all forms of communication.

Mitigating risks from personal devices

The increasing use of personal devices at work introduces another layer of complexity. Many asset management firms have adopted Bring Your Own Device (BYOD) policies, which, while convenient, carry significant compliance risks. Without proper monitoring, personal communications on unauthorized platforms may go unnoticed.

To address these risks, firms are implementing surveillance applications on personal devices and enforcing strict BYOD policies. By ensuring that all communications - even on personal devices - are routed through approved channels, firms can enhance compliance. As one participant in the report noted, “Personal devices pose a challenge, but with the right policies and technology, the risks can be managed.”

The future of communications surveillance

As communications surveillance evolves, asset management firms will need to stay ahead by investing in advanced technologies. AI, ML, and NLP are more than buzzwords - they are the future of efficient, effective communications monitoring. Adopting these technologies can help reduce false positives, expand surveillance coverage, and enhance compliance across all communication platforms.

For asset managers, the path forward is clear: embrace advanced communications surveillance technologies to secure compliance and lead in a rapidly changing industry.

How We Help

ACA’s eComms Archive and Surveillance Solution provides seamless, end-to-end capabilities for capturing, archiving, and surveilling communications across a wide range of platforms. Key features include:

• Capture: Ingests communications from a variety of connectors, such as Microsoft, Gmail, Bloomberg Chats, iMessage, WhatsApp, LinkedIn, and more.
• Archive: Delivers rapid search and export functions, accelerating responses to regulatory inquiries.
• Surveillance: Utilizes AI-driven tools to monitor high-risk activities with precision, offering robust data curation and risk detection features.

By integrating advanced technology with our deep regulatory expertise, our solution enables firms to meet the increasingly complex demands of digital communications governance. With enhanced archive features designed for efficient research and extraction, and AI-powered surveillance tools for precise content curation, we help firms enhance compliance effectiveness and efficiency.

Contact us today to learn how we can transform your communications compliance program and help you launch, grow, and protect your firm.