EU GDPR SUB-PROCESSORS

Effective June 25, 2019
Updated July, 2023

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ACA may utilize one or more of the following Sub-Processors in the provision of Services.  Not all Sub-Processors listed below necessarily provide processing services relevant to the Services you receive from ACA.  Unless noted below, all Sub-Processors are located in the United States of America.   All Sub-Processors have agreed to Standard Contractual Clauses and/or similar data protection agreements in compliance with applicable data privacy law.  This list of Sub-Processors may be updated from time-to-time on this page.  You can sign up above to receive notice of updates and an opportunity to object to any such change.

Name Purpose
Amazon Web Services, Inc. Cloud hosting platform for SaaS products
Heroku Cloud hosting platform for SaaS products
Cvent, Inc. Marketing software
Microsoft Corporation Office 365 and Azure cloud hosting platform for SaaS products and network environment
On24, Inc. Webcast services
Salesforce.com, Inc. CRM platform and Cloud Hosting
Shred-It Document destruction
SurveyMonkey Survey services
IVXS Technology USA Inc. AML data for certain clients
Electra Data Direct broker feed aggregation for the EC module of ComplianceAlpha®
Totango, Inc. Customer success platform for SaaS products
Yodlee, Inc. Account aggregation software for the EC module of ComplianceAlpha®
ZenDesk, Inc. Helpdesk services software for SaaS products
New Relic, Inc Application performance monitoring for SaaS products
Incapsula, Inc. Web application firewall for SaaS products
Alert Logic, Inc. Intrusion detection for SaaS products
Ashland Partners International, PLLC GIPS® support services for certain clients only
Kaede Audit Corporation GIPS® support services for certain clients only
IP Sentinel Services Limited Software development and services for Mirabella
SalesLoft Sales enablement and content sharing platform
Seismic Sales enablement and content sharing platform
HubSpot Sales enablement and content sharing platform
TeleMessage Capture mobile data for eComms module
Twilio Email retention
Sendgrid Email retention
Canny Collects voluntarily supplied client feedback
UserPilot In-app tutorials for certain ComplianceAlpha® modules
Mutual Fund Profile II DTCC data entry
MARS Sales and asset reporting
AccessData/Broadridge Sales and asset reporting
SiteQuest Technologies - Eagle Eye Surveillance of web-related activities
Smarsh, Inc. E-Comms archiving for certain Broker-Dealer Registered Representative Services
Global Relay E-Comms archiving for certain Broker-Dealer Registered Representative Services
Quest Continuing Education Solutions, Inc. Compliance attestations, reporting and certifications and continuing education provider
SendSafely End-to-end encryption software provider
Citrix File storage and sharing with clients, as requested
Box File storage and sharing with clients, as requested
Donnelley Financial Solutions - ArcPro Provides vendor registration statement updates
Diligent Corporation Secure board material management and delivery
Oxford County Telephone Service Co. Physical data center
Iron Mountain Incorporated Offsite data storage and confidential destruction
GTA Babelfish Best execution portal leveraging trade cost analysis
ProofPlus Fact sheet production
Analytix Business Solutions Preparation of financial statements and documents
LeapXpert Archiving tool for the eComms Surveillance Tech module of ComplianceAlpha®
Conga Contracts Contracts management database
Novatus, Inc. Contracts management database
KeyBank (KeyCorp) and Bill.com Payment processing
Business Information Group, Inc. Background checks and fingerprinting
Keesing Technologies Based in Netherlands. Identity verification services for Authentiscan/CIP Support